When dealing with a lot of employees in a stressful situation such as running a restaurant, there is bound to be issues that arrive with employees or suppliers.
If an employee has had a poor work ethic, or has received complaints, it is important to deal with the issues quickly and in a straightforward manner. When writing an email or letter to reprimand an employee, it is important to maintain a professional tone, but also keep in mind the person to whom you are writing. After your introduction a full explanation of the situation and your reasoning for the reprimand. Be sure to end the letter with an uplifting note, and assure the employee that once the situation is confronted, it will be resolved, and better for the company.
If a supplier has not been faithful or has been charging your company for services not provided, a letter or email confronting the issue will be beneficial. As with the employee email it is important to remain professional, and to state the issue directly and all the mitigating factors. Also make sure the keep a positive air, but to be sure to leave the email with a request for a solution.
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