Non- verbal Communication

Another way to communicate: Non- verbal Communication

Non- verbal communication includes the following:
Gesture: express meanings. Include movements of the hands, arms, body, head, and eyes. A wave hello is a form of gesture. Gestures can be accepted or not within different cultures. Be careful with your gestures, they can be misunderstood by your co- workers and employers.
Touch: include handshakes, hugging, kissing, holding hands, and others. It is important to respect other’s personal space. For some it is acceptable a hug, or kiss when saying hello. However, for others can be inappropriate. The employer should always respect employee’s differences.
Posture: determines the degree of involvement and attention. Body movement can indicate the degree of involvement or not in an activity.
Eye contact: can direct interest, involvement, and attention. The amount of attention can be measured with eye contact when looking while talking, looking while listening, and with patterns of fixation.
Facial expression: can transmit feelings that are interpreted by others. By facial expression you can tell when somebody is happy, sad, angry, and worry.

Non- verbal communication is very important because express emotions, attitudes, self- presentation of one’s personality, greetings, and manages cues of interaction between speakers and listeners. Employers should have the right posture, eye contact, gesture, facial expression, and touch regarding in communicating non- verbally with employees. Employers and employees should always use non- verbal communication effectively or they can be interpreted in the wrong way.