Communicating During an Interview

Job interviews are a good example of when a restaurant owner will need to communicate effectively with someone that they may have never met before. Many times managers will conduct the interviews so the owner may not have to participate. However, when opening up a new restaurant, both managers and owners will generally conduct the interviews. Verbal communication should always be used on these occasions. This allows employers to “feel out” the applicant and assess their personality and social skills as well as how badly they want the position. Additionally this form of communication results in a rather quick exchange so employers can screen many applicants in a short amount of time to find the best suited.
Employers must be careful while addressing the applicants during the interview because verbal communication expresses tonality and intention. For this reason the interviewer can usually lead the conversation in a particular direction as they see fit. Both parties in the interview should be sure of their intentions and careful with their speech to ensure that they do not come across the wrong way. Employers should be cheerful and polite while maintaining a professional tone. They should also try to not seem too busy or rushed for the interview in order to provide all applicants with the same fair chance to stand out.
The interview process is one of the most important parts of running a restaurant. It is an opportunity to build up a strong team, with any characteristics the owner wants, that will work efficiently and effectively together.